Last Updated: August 26, 2026
Thank you for purchasing from Ojexa Digi Store.
Ojexa Digi Store sells digital products that are delivered electronically. Because digital products can be accessed, downloaded, or used immediately after purchase, all purchases are subject to the following Refund & Cancellation Policy.
All purchases of digital products from Ojexa Digi Store are final and non-refundable.
Once a digital product has been purchased and the product or access to the product has been delivered, downloaded, or made available to the customer, we do not accept returns, exchanges, or refund requests.
Due to the nature of digital products, they cannot be physically returned to us. Therefore, customers are not entitled to a refund simply because they:
Changed their mind after purchasing.
No longer want the product.
Purchased the product by mistake.
Did not review the product description before purchasing.
Purchased the wrong product or version.
Do not need the product anymore.
Have already downloaded or accessed the product.
We strongly recommend that customers carefully review the product description, features, compatibility, requirements, and any available previews before completing a purchase.
Ojexa Digi Store does not sell physical products under this policy.
Since our products are delivered digitally, there is no physical product to return and we do not accept physical returns.
Although our general policy is no refunds, we may consider a refund or another appropriate resolution in limited circumstances, such as:
You were charged more than once for the same purchase due to a technical or payment-processing error.
You paid successfully but did not receive the purchased digital product or access due to a technical problem on our side.
The digital product is materially different from the product description due to an error attributable to us.
The product is technically defective or corrupted and we are unable to provide a reasonable replacement or solution.
A refund is required under applicable law.
Any refund or resolution provided in such circumstances will be determined after reviewing the relevant transaction and circumstances.
If you experience a problem downloading, accessing, opening, or using a purchased digital product, please contact us before requesting a refund.
Where reasonably possible, we will attempt to resolve the technical issue or provide a replacement file, updated file, alternative download method, or other appropriate solution.
A temporary download problem does not automatically qualify for a refund.
If you believe that you have accidentally been charged more than once for the same transaction, please contact us with your order and payment details.
After verifying the duplicate transaction, we may refund the duplicate payment where appropriate.
If you believe that a transaction was made using your payment method without your authorization, please contact us immediately.
We may request transaction details or other information necessary to investigate the matter.
You should also contact your bank, card issuer, or payment provider where appropriate.
Because digital products may be delivered or made available immediately after payment, orders generally cannot be cancelled once payment has been successfully processed and the digital product or access has been provided.
If you believe there has been a payment error or another exceptional circumstance, please contact us as soon as possible so that we can review the matter.
Where a refund is approved, it will generally be processed through the original payment method used for the purchase, subject to the capabilities and policies of the relevant payment provider.
The time required for the refund to appear in your account may vary depending on your bank, card issuer, payment gateway, or other payment service provider.
Before purchasing a digital product, customers are responsible for checking:
Product description
Product format
Compatibility
System or software requirements
File type
Features and included content
Intended use
Any licensing or usage restrictions
By completing a purchase, you acknowledge that you have had an opportunity to review the available product information.
Nothing in this Refund & Cancellation Policy is intended to exclude or limit any mandatory rights or remedies that cannot legally be excluded or limited under applicable law.
Where applicable law requires a refund or other remedy despite this policy, we will comply with the applicable legal requirements.
If you have a problem with a digital product, payment, download, or order, please contact Ojexa Digi Store as soon as possible using the contact details provided on our website.
Ojexa Digi Store
Website: https://www.ojexadigistore.com/
When contacting us, please provide your order number, email address used for the purchase, and a description of the issue so that we can investigate it efficiently.
All digital-product purchases are final and non-refundable. No returns or exchanges are accepted.
Refunds may only be considered in exceptional circumstances, such as duplicate payments, failure to receive a purchased product due to an issue on our side, a material product error, or where a refund is required by applicable law.